Privacy Policy

Scope

This privacy policy is intended to inform users of this website about the nature, scope, and purpose of the collection and use of personal data by the website operator Neumühle.

Neumühle takes your data privacy very seriously and treats your personal data confidentially and in accordance with statutory regulations.

Please be aware that data transmission on the Internet can generally be subject to security vulnerabilities. Comprehensive protection against unauthorized access by third parties is not feasible.

Access Data

The website operator or page provider collects data about access to the page and stores it as “server log files.” The following data is logged in this manner:

• Visited website
• Time at the moment of access
• Volume of data sent in bytes
• Source/reference from which you reached the page
• Browser used
• Operating system used
• IP address used

The collected data is used solely for statistical analysis and for improving the website. However, the website operator reserves the right to check the server log files subsequently should concrete evidence point to unlawful use.

Cookies

This website uses cookies. These are small text files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

Standard browsers offer the setting option to not allow cookies. Note: It is not guaranteed that you will be able to access all functions of this website without restrictions if you make such settings.

Handling of Personal Data

The website operator collects, uses, and discloses your personal data only if this is permitted within the legal framework or if you consent to the data collection.

Personal data is defined as all information used to determine your identity and which can be traced back to you – for example, your name, your e-mail address, and telephone number.

User Account

In order to place orders via this service, every customer must set up a password-protected customer account. This contains an overview of orders placed and active order processes. You will be automatically logged out if you leave the online shop as a customer.

The operator accepts no liability for password misuse, provided it was not caused by the operator themselves.

Ordering Process

All data entered by customers during the order processing phase is stored. This includes:

• Surname, first name
• Address
• Payment details
• E-mail address

Data that is absolutely necessary for delivery or order processing will be passed on to third-party service providers. As soon as the storage of your data is no longer necessary or required by law, it will be deleted.

Credit Check

To ensure your safety and that of the operator, the operator conducts a credit check before concluding a contract. In addition to checking past transactions with the operator and any changes to your personal data, the operator also makes use of third-party service providers.

Your personal data (name, address, date of birth) will be sent to Muster GmbH, Musterstraße 1, 1234 Musterstadt in the course of the credit check.

 

Handling of Contact Details

If you contact the website operator using the contact options provided, your details will be stored so that they can be used to process and answer your inquiry. This data will not be passed on to third parties without your consent.

Handling of Comments and Contributions

If you leave a contribution or comment on this website, your IP address will be stored. This is for the security of the website operator: If your text violates the law, they want to be able to trace your identity.

Subscriptions

You have the option to subscribe to both the entire website and to follow-up comments on your contribution. You will receive an e-mail to confirm your e-mail address. Apart from this, no further data is collected. Stored data will not be passed on to third parties. You can cancel a subscription at any time.

Google Analytics

This website uses the service “Google Analytics,” offered by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), to analyze website usage by users. The service uses “cookies” – text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymization is activated on this website. The IP address of users is truncated within the member states of the EU and the European Economic Area. This truncation eliminates the personal reference of your IP address. Under the terms of the data processing agreement which the website operators have concluded with Google Inc., the latter uses the collected information to evaluate website usage and website activity and provides services related to Internet usage.

You have the option to prevent the storage of the cookie on your device by making the appropriate settings in your browser. It is not guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.

Furthermore, you can use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link leads you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de
Alternatively, you can prevent Google Analytics from collecting data about you within this website by clicking this link. By clicking the link above, you download an “opt-out cookie.” Your browser must therefore generally allow the storage of cookies for this purpose. If you delete your cookies regularly, you will need to click the link again each time you visit this website.

You can find further information on data usage by Google Inc. here: https://support.google.com/analytics/answer/6004245?hl=de

Use of Social Media Plugins

This website uses Facebook social plugins, operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The integrations can be recognized by the Facebook logo or the terms “Like,” “Share” in the colors of Facebook (blue and white). Information about all Facebook plugins can be found in the following link: https://developers.facebook.com/docs/plugins/

The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence whatsoever on the nature and scope of the data that the plugin transmits to the servers of Facebook Inc. Information on this can be found here: https://www.facebook.com/help/186325668085084
The plugin informs Facebook Inc. that you as a user have visited this website. There is a possibility that your IP address will be stored. If you are logged into your Facebook account while visiting this website, the aforementioned information will be linked to it.

If you use the functions of the plugin – for instance by sharing or “liking” a post – the corresponding information is also transmitted to Facebook Inc.

If you wish to prevent Facebook Inc. from linking this data to your Facebook account, please log out of Facebook before visiting this website.

Furthermore, this website uses the “+1” button from Google Plus. This is operated by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). If you visit a page containing the “+1” button, a direct connection is created between your browser and the Google servers. The website operator therefore has no influence on the nature and scope of the data that the plugin transmits to the servers of Google Inc. If you click the “+1” button while logged into Google+, you share the contents of the page on your public profile.

According to Google Inc., personal data is only collected when you click the button. Even for logged-in Google users, the IP address, among other things, is stored. If you wish to prevent Google Inc. from storing this data and linking it to your account, please log out before visiting this website.

Information about the “+1” button can be found here: https://developers.google.com/+/web/buttons-policy.

Furthermore, this website uses Twitter buttons. These are operated by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If you visit a page that contains such a button, a direct connection is created between your browser and the Twitter servers. The website operator therefore has no influence over the nature and scope of the data that the plugin transmits to the servers of Twitter Inc.

According to Twitter Inc., only your IP address is collected and stored in this process.
Information on the handling of personal data by Twitter Inc. can be found here: https://twitter.com/privacy?lang=de

Newsletter Subscription

The website operator offers you a newsletter in which they inform you about current events and offers. If you would like to subscribe to the newsletter, you must provide a valid e-mail address.

Rights of the User: Access, Rectification, and Erasure

As a user, you receive free information upon request about which personal data has been stored about you. Provided your request does not conflict with a legal obligation to store data (e.g., data retention), you have a right to have incorrect data rectified and to have your personal data blocked or deleted.